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About Us

Our partnership approach with our clients ensures we achieve and exceed set goals and objectives

Newlyn were formed in 1999, we are one of the largest independent enforcement agents in the country offering a local and nationwide service to Local Authorities clients.  We are a proactive leader within our sector and maintain awareness of all industry and legislative changes through our inhouse expertise and partnerships with specialist providers, professional bodies and third sector organisations.

We have acquired a wealth of experience dealing with an enormously varied demographic groups; where our clients customers are from all ethnic and cultural backgrounds as well as in the most diverse economic and financial positions.  We have an experienced and fully trained welfare team who work in partnership with the Samaritans, CAP, CA and our clients local community groups.

Continuous improvement is embedded in our culture, we work collaboratively with our clients sharing knowledge and best practice to identify new and innovative ways to maximise our performance and reach your targets.  We have used integration and innovation to grow into a leading enforcement services provider and preferred partner for more than 145 clients throughout the UK over the last 25 years. 

Our capability to deliver on our promises and our proactive approach has built and retained our excellent national reputation, with local authority clients repeatedly choosing Newlyn as their debt recovery partner of choice.

Our Values

MISSION STATEMENT - To be the best at what we do, today and in the future for our staff, clients and the community.